Return and Refunds Policy
At MightyMitts.net, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Returns
- You have
30 days from the date of purchase to return an item.
- To be eligible for a return, your item must be unused, in the same condition as when you received it, and in the original packaging.
- Proof of purchase (receipt or order confirmation) is required for all returns.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and a credit will be applied to your original method of payment within
7-10 business days.
- Shipping costs are non-refundable.
Exchanges
- If you need to exchange an item, please contact us at
help@mightymitts.net
with your order details.
- Exchanges are subject to product availability.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Sale items
- Items marked as “final sale”
Shipping
- Customers are responsible for return shipping costs.
- For damaged or defective items, please contact us immediately at
help@mightymitts.net to arrange a replacement or refund.
Contact Us
If you have any questions about this policy or need assistance with a return, please email us at
help@mightymitts.net.